Inconsistent price quotations and expecting customers to have expert knowledge of their car maintenance needs may cause up to 1 in 5 motorists to give up on completing a service booking.
Despite major investment in aftersales systems, many dealer groups still struggle with inconsistent pricing and fragmented booking journeys. ADS explores why this hidden issue is impacting conversion, customer confidence and operational efficiency.
Research from data experts ADS has revealed that losing touch with just one customer can mean losing around £5,800 in future profit.
EVs may be reducing service revenue, but they’re creating new opportunities. Discover how recall activity is becoming one of the most important customer touchpoints for dealers.
High EV recall rates are good news for dealers looking to claw back a £210 million gap in service revenue between EV and ICE vehicles via improved customer retention
Auto Data Solutions has been shortlisted as a finalist in the Best New Product or Service at the AM Awards 2026, in partnership with MyCarNeedsA.com
