SMR pricing engine for dealers providing consistent service maintenance and repair pricing
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Fix inconsistent SMR pricing across your dealership

Most dealers don’t have consistent SMR pricing across their business.

Different systems, different data and different answers depending on who quotes.

SMR iQ is an SMR pricing engine that helps dealer groups deliver consistent service pricing, maintenance pricing and workshop quotations across websites, call centres, advisors and booking journeys.

SMR iQ creates a single source of truth for aftersales pricing – delivering accurate, real-time SMR pricing, service guidance, MOT recommendations and tyre pricing wherever the customer interacts with your dealership.

Across most dealer groups, SMR pricing is fragmented with no single, reliable source of truth across systems or channels.

SMR pricing for dealers - why it remains a challenge

Different prices depending on who quotes

Outdated SMR data

Slow advisor workflows

EV customers shown the wrong operations

No pricing or guidance during booking

OEM redirects break the journey

Contract clarity and fewer booking errors

All of these issues come down to one thing: no single source of truth for SMR pricing.

How SMR iQ solves these challenges

SMR iQ solves this by creating a single, consistent source of SMR pricing across your entire business.

SMR iQ unifies labour times, OEM service schedules, parts data and EV logic into a single, accurate SMR source.

It delivers accurate SMR pricing and service guidance across websites, call centres, chatbots, service advisors and booking tools – ensuring every customer receives the same information, wherever they enter the journey.

SMR iQ can power your existing channels – and can also be paired with our Integrated Service Booking Tool where you need a complete online journey.

The Intelligent SMR Engine – what’s inside

Three core data pillars that power consistent aftersales pricing across every channel

OEM Service Schedules

Ensures the correct service, maintenance and tyre recommendations are identified for each vehicle based on age, mileage and manufacturer requirements.

Labour and Parts Logic

Applies the correct labour times and associated parts for each operation, helping advisors provide accurate SMR pricing without manual lookup or system-hopping.

Contract Recognition

Automatically recognises service plans, maintenance contracts and Motability vehicles to prevent incorrect pricing, duplicate charges and booking errors.

Why dealers choose SMR iQ

Dealers choose SMR iQ because it delivers accurate SMR pricing everywhere and removes inconsistency across the business.

Consistent SMR journeys across every channel

Websites

Real-time pricing and service guidance embedded into online journeys to improve trust and conversion.

Call centres

Advisors quote faster with accurate SMR data in a single view, reducing lookup time and call duration.

Chatbots and AI assistants

Provide accurate service, MOT and repair recommendations within chatbots, Voice AI and digital assistants using the same SMR logic used across the dealership.

Booking tools

Accurate SMR pricing flows directly into confirmed workshop bookings, reducing errors and abandoned journeys.

Service booking journeys

Already have a booking tool? SMR iQ can sit behind it and keep pricing accurate.
Need a customer-facing journey as well? Explore our Integrated Service Booking Tool.

SMR iQ keeps all SMR pricing accurate whether you use your own booking tool or our integrated solution.

Why dealers choose ADS for SMR Pricing Data

We combine real-time SMR intelligence with deep automotive experience to help dealer groups deliver faster, more accurate and more consistent aftersales journeys – across advisors, websites, call centres and booking tools.

SMR iQ removes manual lookups and pricing inconsistencies – making aftersales pricing faster, clearer and more consistent across every channel

SMR iQ in Action

45%

Booking Conversion Rate

19.7%

Increase in Net Bookings

Replacing our traditional enquiry-led process with the more intuitive and consistent SMR iQ helped our customers to better understand exactly what their car needs and how much it will cost. This has clearly increased their confidence, which is reflected in stronger booking conversion rates and increased bookings overall.

Budgen Motor Group

Frequently Asked Questions

What is the SMR iQ pricing engine?

Our SMR pricing engine helps dealerships deliver accurate service, maintenance and repair pricing using manufacturer service schedules, labour times, parts pricing and vehicle-specific service logic. It ensures consistent pricing and service guidance across websites, call centres, service advisors, booking tools and digital customer journeys.

Why do dealerships need an SMR pricing engine?

Many dealer groups rely on multiple systems and data sources to build service quotes, which can lead to inconsistent pricing, longer call times and booking errors. An SMR pricing engine creates a single source of truth, ensuring customers and advisors receive the same pricing and service recommendations across every channel.

Can SMR iQ be integrated with existing dealer systems?

Yes. SMR iQ can support websites, call centres, service advisors, booking tools, chatbots, Voice AI solutions and DMS integrations. It can sit behind existing customer journeys to provide accurate pricing and service guidance without requiring dealers to replace their current systems.

Can SMR iQ recognise service plans, Motability vehicles and contract status?

Yes. SMR iQ includes contract recognition logic that can identify service plans, Motability vehicles and other contract indicators. This helps prevent misquoting, booking errors and unnecessary customer conversations while ensuring the correct pricing and service recommendations are applied.

How does SMR iQ support electric vehicles?

SMR iQ uses manufacturer service schedules and vehicle-specific logic to ensure EV drivers are shown the correct maintenance requirements. This prevents customers being presented with irrelevant ICE operations and helps deliver a more accurate and professional aftersales experience.

What data sources power your used car pricing tools?

Our solutions use extensive daily retail advert data, historic listings, demand signals and vehicle-specific intelligence. This gives dealers an accurate, real-time view of the used car market to support pricing, stocking and appraisal decisions.

Does SMR iQ include an online booking journey?

SMR iQ can provide the pricing and service logic behind existing booking journeys, websites and digital channels. Where required, it can also be combined with an integrated online service booking tool to create a complete customer booking experience from quote through to confirmed workshop appointment.

Want to see how SMR iQ would work in your dealership?

See exactly how pricing, quoting and booking can work from a single, consistent SMR source.

SMR iQ gives you consistent pricing, faster quoting and fewer booking errors across every channel.